Käyttöehdot
Summary of the service's general terms of use
The General Terms and Conditions give you an overview of our services at Tampereputiikki.fi. Our offer is aimed exclusively at consumers who make purchases for private use. We offer you a personal shopping and service experience for tampereputiikki products, tampereputiikki partner products and tampereputiikki used products. tampereputiikki partner products are marked as such and come from commercial retailers, while tampereputiikki second-hand products are second-hand and also specially marked.
1. Making the contract: By placing an order on the tampereputiikki website, you declare that you are making the transaction solely for private purposes. Your contract partner is either tampereputiikki SE or a similar tampereputiikki partner, depending on the type of products you order. The contract enters into force when you click the purchase button and receive an order confirmation. We reserve the right to refuse or cancel any orders generated by automated programs or third party services.
2. Prices, delivery costs and delivery conditions:
The prices indicated in connection with the order are the final prices including the applicable VAT. tampereputiikki pays the shipping costs, unless special delivery methods, such as express delivery, are mentioned in the order. In addition, shipping costs may be charged for orders below the minimum order value. You will be notified of the amount before placing the order, and you will receive more information about the more detailed terms of use of the service.
3. Information about different payment methods:
There are different payment methods, such as advance payment, credit card, invoice or PayPal. The possible payment methods available at the time of the order may vary, and you will be informed of the offered payment methods before placing the order.
4. Using Coupons:
Vouchers purchased through promotional campaigns or purchased Gift Cards can also be redeemed as part of the ordering process. The corresponding conditions of the coupon are valid.
5. Right of cancellation:
As a consumer, you have a statutory right of cancellation. This means: You can cancel this online contract within 14 days of receiving the goods without reason by 1.) informing us (e.g. by email or post) that you no longer wish to comply with the contract, and 2.) returning your order to us or our partner. All additional information on cancellation can be found in the service's general terms of use.
6. Voluntary right of return:
We offer you an additional voluntary right of return, which we grant you voluntarily and regardless of the 14-day right of cancellation. Your statutory right of withdrawal remains unchanged. You can find more information about the terms and duration of the voluntary return right in the general terms of use of the service.
7. Refunds:
Any refunds will be processed automatically in the same way as your original payment.
8. Customer service:
If you have any questions, check out our help pages or contact us .
9. Possible complaints:
We have implemented a notification and complaint procedure to check possible illegal content. If you disagree with our decision, you have various legal remedies available to you
10. Other:
The warranty rights to which you are entitled according to the legislation are valid. You can find more information in the general terms of use of the service. Here you also have the option to download and archive the service's general terms of use.
Notification and complaint procedure; out-of-court dispute resolution
On our website, we offer the possibility to report products or other content that you think do not comply with applicable laws or our terms of use (report). We will review these notices and notify you of the results of the review. If we decide not to take action, you will have the opportunity to review this decision (appeal). In addition, you have the option of out-of-court dispute resolution and standard legal remedies.
If this opportunity is misused, we will temporarily or permanently suspend the processing of notifications and complaints. It is misconduct if you repeatedly make manifestly unfounded reports or complaints. We consider all the facts and circumstances available to us when evaluating misconduct and deciding whether, and for how long, to suspend processing of reports and complaints. This includes the absolute number of apparently unfounded reports or complaints, the relative share of unfounded reports and complaints in their total number, the seriousness of the abuse and - if it can be demonstrated - the intentions of the reporter.
Before we stop processing notifications and complaints, we issue a warning. In this warning, we will also inform you of the possible duration of the suspension.
GENERAL TERMS AND CONDITIONS
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General Terms and Conditions for orders placed in the online store www.tampereputiikki.fi
The offers presented on our website www.tampereputiikki .fi are only aimed at consumers whose purpose is to purchase products for a purpose that cannot be considered to serve their commercial or professional activities.
Please read carefully the following general terms and conditions regarding how we process your order.
In the following, we would like to introduce you to our general terms and conditions, which apply to all services implemented through the tampereputiikki .fi portal. We offer you a personalized shopping and service experience on the www.tampereputiikki .fi website, adapted to your own interests and needs. On the www.tampereputiikki .fi website, we sell tampereputiikki products, tampereputiikki partner products and tampereputiikki Pre-owned products (i.e. previously owned products).
By tampereputiikki products, we mean products that we offer on the tampereputiikki .fi website (excluding products for which we mention that they are products of tampereputiikki partners or tampereputiikki Zircle products).
By tampereputiikki products , we mean products that we offer on the tampereputiikki .fi website (excluding products for which we mention that they are products of tampereputiikki partners).
By products of tampereputiikki partners , we mean products that we offer on the tampereputiikki .fi website and which we identify as products of tampereputiikki partners.
By tampereputiikki Pre-owned products, we mean products that we offer on the tampereputiikki .fi website and that we identify with the title "Pre-owned".
1. CONCLUSION OF CONTRACT AND DELIVERY OF PRODUCTS
1.1 When placing an order, you declare that you are acting solely for private purposes.
1.2 Agreements concerning orders placed through the website www.tampereputiikki .fi are made in Finnish.
1.3 When you order tampereputiikki products or tampereputiikki Pre-owned products, the other party to the contract is tampereputiikki SE, Valeska-Gert-Straße 5, 10243 Berlin, Germany. When you order products from a tampereputiikki partner, depending on the product you choose, you either have a contract only with the corresponding tampereputiikki partner or with both tampereputiikki SE and the corresponding tampereputiikki partner together (joint seller). Each product page has information about the contractual relationship regarding the product.
1.4 When you click the "Send order" button at the end of the order phase, you place a binding order for the products in your shopping cart. You will receive an order confirmation in your email immediately after registering your order. A binding contract is created either when we send you the order confirmation by email, or when the order is delivered, whichever occurs first. Please note that pre-paid (reserved) products will be sent when we have received the price of the products you ordered and the shipping costs in full. Therefore, we ask you to pay for your purchase immediately after you have received the order confirmation, however within at least 7 days.
1.5 You give your consent for the seller to transfer his claim and all rights to the purchase price to third parties, in particular to tampereputiikki Payments GmbH.
1.6 Please note that we are not obliged to deliver your order if our own supplier does not deliver the order lot to us correctly or on time, even though we have acted appropriately when placing product orders. However, this exception only applies if we have not taken responsibility for not being able to deliver the product. In addition, it is required that we have informed you of the situation without undue delay and that we have not assumed the procurement risk for the ordered products. If the product is not available, we will refund the price you paid without undue delay.
1.7 We are not obliged to acquire the ordered product elsewhere (acquisition risk). This also applies to orders for unbranded products (for which only the product type and features are described). We are obliged to deliver only from our stock and from the stock we have ordered from our suppliers. We deliver orders all over Finland except Åland. When we refer to working days, we mean all days of the week from Monday to Friday, excluding national holidays.
1.8 We announce the delivery time on the product pages and before placing the order.
1.9We reserve the right to delete customer accounts registered with the Poste restante address.
1.10 We reserve the right not to accept the order or to cancel the order if the order is placed using software, robot, search agent, search robot or other automated system or script or third party services used to place the order on your behalf.
2. PRICES, DELIVERY COSTS AND EXPRESS DELIVERY
2.1 The purchase price of the product is determined in the online store according to the price indicated at the time of ordering. The announced prices include value added tax according to Finnish laws. We retain, or our partner retains ownership of the products until the purchase price has been paid in full.
2.2 If the value of your order exceeds €34.95 and you choose a pickup point as the delivery method, we will be responsible for the delivery costs. If you choose home delivery as the delivery method, we charge €7.95 delivery costs when the value of your order exceeds €34.95. For orders worth less than €34.95, we charge €4.95 delivery costs if you choose a pickup point as the delivery method or €9.95 if you choose home delivery. We charge for possible express deliveries according to a separate price list. The delivery costs of your order will be announced in the online store when you place your order. We will also inform you of the total amount of your order (including possible delivery costs) before placing a binding order.
2.3 We aim to deliver the products within 4-7 days of receiving the order. If we have not delivered the product within seven days or within a reasonable time after that, you can of course cancel your order.
2.4 For certain orders, it is possible for you to choose express delivery as the delivery method. When placing an order, you can see if express delivery is available for your order and what the costs of express delivery are. If you choose express delivery as the delivery method, your product will be delivered within 1–3 working days. If your product does not arrive within that time, we will of course refund the shipping costs you paid.
2.5 Depending on where your order is sent, long-distance delivery costs of €3.95 (incl. VAT) may be added to your order. We will inform you before placing a binding order if it is suitable for your order and thus the long-distance delivery costs will be added to it. tampereputiikki collects the long-distance delivery costs that accrue from the delivery. If you decide to return a product for which long-distance delivery costs have been charged, we will refund the long-distance delivery costs you paid, if the entire order is returned. Your statutory rights remain unaffected.
3. PAYMENT
3.1 We regularly accept the following payment methods: invoice, advance payment, PayPal, credit card and online banking. We reserve the right not to accept certain payment methods and, accordingly, to accept payments only from certain countries and/or recommend using another payment method. If you pay by card, we reserve the right to make a margin reservation at the time of ordering to secure the payment. You are responsible for the costs arising from payment transactions yourself.
3.2 If you do not pay your order on time, we reserve the right to charge a fixed late fee of five euros for each payment reminder (in addition to the interest on late payment according to the Interest Act). You have the opportunity to prove that the actual damage has been significantly lower than this fixed payment or that no damage has occurred at all.
3.3 By accepting these terms, you agree that we will send you invoices and other vouchers exclusively in electronic form.
4. ADVANTAGE COUPONS AND THEIR USE
4.1 Advantage coupons may be distributed in connection with marketing campaigns. It is not possible to buy advance coupons. Advantage coupons are only valid for a predetermined, limited time.
4.2 The discount coupon can only be used once when placing an order. The advance coupon must be used during its validity period. Some brands may be excluded from the benefit coupon campaign. You cannot buy gift cards with advance coupons. Please note that using the discount coupon may require a certain minimum order value.
4.3 The price of the ordered products must be at least equal to the value of the discount coupon. If the discount coupon does not cover the price of the products, it is possible to pay the difference between the value of the order and the discount coupon using one of the payment methods we accept. The discount coupon cannot be exchanged for money, and interest is not accrued on the value of the discount coupon. The value of the discount coupon will not be refunded, even if some or all of the ordered products are returned.
4.4 The advance coupon can only be redeemed when placing the order before sending the order. It is not possible to use discount coupons after placing the order. The benefit coupon cannot be transferred to another person. Advantage coupons cannot be combined, unless otherwise stated.
4.5 If you have used a discount coupon in connection with your order and you cancel your order or return products so that the total value of the order after cancellation or return is less than the value of the discount coupon you used, we reserve the right to charge the original price of the products you kept.
5. Terms of use of the tampereputiikki gift card service
5.1 The issuer of tampereputiikki gift cards is tampereputiikki Payments GmbH. tampereputiikki Payments GmbH is an electronic money issuer registered in Germany. However, tampereputiikki gift cards are not electronic money.
tampereputiikki gift cards are not electronic money, but unregulated stored value. This means that tampereputiikki gift cards are not monitored by any competent supervisory authority and are not subject to the protection requirements of legislation regarding electronic money. In particular, you do not have the right to request cash redemption of the value of the gift card.
5.2 tampereputiikki gift cards can be redeemed at www.tampereputiikki .fi and in the tampereputiikki application for the purchase of eligible products offered by tampereputiikki SE or other sellers (tampereputiikki partners). Eligible products and services are products related to a person's appearance (e.g. clothes, shoes). Detailed information can be found here . A tampereputiikki gift card cannot be used to buy another tampereputiikki gift card.
5.3 tampereputiikki Gift Cards are valid for a limited time, 5 years from the date of purchase. In case of loss or damage, redemption in cash or refund is not possible.
5.4 The maximum value of tampereputiikki lando gift cards is limited to €200.00 per Tampereputiikki gift card, and a maximum of €200.00 worth of Tampereputiikki gift cards can be purchased in one purchase. Several tampereputiikki gift cards can be used in one purchase, up to a maximum value of €200.00. Any remaining amount from your Tampereputiikki gift card after the purchase can be used for subsequent purchases. The maximum value of gift cards that can be used is limited to €5,000.00 during one calendar month. The maximum value of gift cards that can be linked to your customer account during one calendar month is limited to €5,000.00.
5.5 The tampereputiikki gift card is usually activated within 24 hours of purchase.
5.6 tampereputiikki gift cards can only be used before your order, not afterwards.
5.7 If you cancel your order or return products that you have paid for by redeeming a tampereputiikki gift card, the amount paid will be returned to your tampereputiikki gift card and it will be available for subsequent purchases. If you return products that have been partially paid for with a tampereputiikki gift card, the amount paid with the Tampereputiikki gift card will first be used to redeem the purchase price of the products eligible for Tampereputiikki gift card purchases that you have kept, after which any remaining refund amount will be credited to another payment method you used.
6. TAMPEREPUTIIKKI PRODUCTS - STATUTORY RIGHT OF WITHDRAWAL
WHEN ORDERING TAMPEREPUTIIKKI PRODUCTS, YOU HAVE THE LEGAL RIGHT OF CANCELLATION.
If you want to return products, you can use the return card you received when placing the order. You can also print a return card from your customer account. If you don't have a printer at your disposal, you can't download a return card or you need a new return card, you can contact our customer service to get a new return card (contact information for customer service can be found below). Please help us avoid unnecessary expenses by using the return card every time you return products.
RIGHT OF WITHDRAWAL
You have the right to cancel the contract within 14 days without giving a reason. The cancellation period ends 14 days after you or a third party you indicate (other than the carrier) has received the last product belonging to the order.
To exercise the right of cancellation, you must notify us (Tampereputiikki SE, Valeska-Gert-Straße 5, 10243 Berlin, Germany; fax: +49 (0)30 2759 46 93; phone: 09 42451000; e-mail: cancelus@Tampereputiikki.fi) with a clear by notification (for example by post, fax or e-mail) of your decision to cancel the contract. If you wish, you can use the attached cancellation form, but this is not mandatory.
You can also fill out and send a cancellation form or another clear notification online using the contact form, which can be found on our website www.Tampereputiikki.fi. If you send a cancellation notice via our website, we will send you an acknowledgment of receipt without delay (e.g. by email). You are considered to have canceled the contract within the deadline if you send your cancellation notice before the cancellation period expires.
Effects of cancellation
If you cancel the contract, we are obliged to return all payments we have received from you, including delivery costs (excluding additional costs incurred by your choice to use a delivery method other than the cheapest standard delivery method we offer), without undue delay and no later than 14 days from the day on which we received your notice of cancellation. For this purpose, you should inform us of your account details for the refund if you originally paid for your order by invoice or online banking. In this case, we will return the payments within 14 days from the day after the cancellation notice, on which you provided us with your account information for the return of payments. We will return the payment using the same payment method you used when you originally placed the order, unless we have expressly agreed otherwise with you. We will not charge you anything for the refund. We may delay refunding your payment until we have received the products you have returned or you have proven that you have returned the products (whichever occurs first).
You must return or hand over all products to us without undue delay and in any case no later than 14 days after the day on which you notified us of the cancellation of the contract.
We consider that you have met the return condition mentioned above if you have sent the products to us before the end of the 14-day period. We are responsible for the return shipping costs if you use the return card we provide (and the carrier indicated on the card or otherwise indicated by Tampereputiikki during the return) for return shipping from the country to which the products were originally delivered to you. Otherwise, you must be responsible for the shipping costs of the return. You are only responsible for the reduction in the value of the returned products, which has been caused by improper handling of the products in evaluating its condition, features and functionality. When you evaluate the condition, properties or functionality of the products, you can open or remove the packaging of the products in the usual way to verify the product's properties and functionality and to examine the goods as is customary when doing business in a store.
Please note that if you ask us to start providing the service you have ordered (excluding the provision of digital content) before the end of the 14-day period, you are obliged to pay us reasonable compensation for the services we have provided to you before you canceled the contract.
Cancellation form
If you wish to cancel the contract using this cancellation form, please complete the form and return it to us. Alternatively, you can also cancel the contract as described above.
To: Tampereputiikki SE, Valeska-Gert-Straße 5, 10243 Berlin, Germany – Germany; fax: +49 (0)30 2759 46 93; e-mail: cancellation@Tampereputiikki.fi
I/We notify (*) that I/we wish to cancel the contract I/we have entered into (*) regarding the delivery of the following products (*)/:
— order date (*)/receipt date (*)
— customer name
— customer address
— date
(*) Unnecessary is crossed out
7. STATUTORY RIGHT OF WITHDRAWAL REGARDING THE PRODUCTS OF TAMPEREPUTIIKKI'S PARTNERS
When ordering products from Tampereputiikki's partners or Tampereputiikki Pre-owned products, you have the statutory right of cancellation.
If you want to return products, you can use the return card you received when placing the order. You can also print a return card from your customer account. If you don't have a printer at your disposal, you can't download a return card or you need a new return card, you can contact our customer service to get a new return card (contact information for customer service can be found below). Please help us avoid unnecessary expenses by using the return card every time you return products.
Right of cancellation
You have the right to cancel the contract within 14 days without giving a reason. The cancellation period ends 14 days after you or a third party you indicate (other than the carrier) has received the last product belonging to the order.
To exercise the right of cancellation, you must notify us (Tampereputiikki SE, Valeska-Gert-Straße 5, 10243 Berlin, Germany; fax: +49 (0)30 2759 46 93; telephone: 09 42451000; e-mail: rällus@Tampereputiikki.fi ) or To the Tampereputiikki partner from whom you purchased the product, with a clear notification (for example by post, fax or email) of your decision to cancel the contract. Corresponding contact information can also be found on each product's information page by clicking on the partner's name and scrolling from the pop-up window that appears on the page to the cancellation information. If you wish, you can use the attached cancellation form, but this is not mandatory.
You can also fill out and send a cancellation form or another clear notification online using the contact form, which can be found on our website www.Tampereputiikki.fi . If you send a cancellation notice via our website, we will send you an acknowledgment of receipt without delay (e.g. by email). You are considered to have canceled the contract within the deadline if you send your cancellation notice before the cancellation period expires.
Effects of Cancellation
If you cancel this contract, we are obliged to refund all payments we have received from you, including delivery costs (excluding additional costs incurred by you choosing to use a delivery method other than the cheapest standard delivery method we offer), without undue delay and no later than 14 days from the day on which we or our partners receive your notice of cancellation. For this purpose, you should inform us of your account details for the refund if you originally paid for your order by invoice or online banking. In this case, we will return the payments within 14 days from the day after the cancellation notice, on which you provided us with your account information for the return of payments. We will return the payment using the same payment method you used when you originally placed the order, unless we have expressly agreed otherwise with you. We will not charge you anything for the refund. We can delay refunding your payment until we or our partners have received the products you returned or you have proven that you have returned the products (whichever occurs first). You must return or hand over all products to Tampereputiikki or Tampereputiikki's partner without undue delay and in any case no later than 14 days after the day on which you notified us of the cancellation of the contract. You can find the contact information in the PDF file attached to the order confirmation we sent you, titled "Information about the right to return".
We consider that you have met the return condition mentioned above if you have sent the products before the end of the 14-day period. We are responsible for the return shipping costs if you use the return card we provide (and the carrier indicated on the card or otherwise indicated by Tampereputiikki during the return) for return shipping from the country to which the products were originally delivered to you. Otherwise, you must be responsible for the shipping costs of the return. You are only responsible for the reduction in the value of the returned products, which has been caused by improper handling of the products in evaluating its condition, features and functionality. When you evaluate the condition, properties or functionality of the products, you can open or remove the packaging of the products in the usual way to verify the product's properties and functionality and to examine the goods as is customary when doing business in a store.
Please note that if you ask us to start providing the service you have ordered (excluding the provision of digital content) before the end of the 14-day period, you are obliged to pay us reasonable compensation for the services we have provided to you before you canceled the contract.
Cancellation form
If you wish to cancel the contract using this cancellation form, please complete the form and return it to us. Alternatively, you can also cancel the contract as described above.
To: Tampereputiikki SE, Valeska-Gert-Straße 5, 10243 Berlin, Germany – Germany; fax: +49 (0)30 2759 46 93; e-mail: cancelus@Tampereputiikki.fi (or the Tampereputiikki partner from whom you purchased the products) I/We notify (*) that I/we want to cancel the contract I/we made (*) concerning the delivery of the following products (*)/:
— order date (* )/date of receipt (*)
— customer's name
— customer's address
— date
(*) Unnecessary is crossed out
8. 100 DAY RETURN RIGHT
8.1 In addition to the statutory right of withdrawal, we offer you the opportunity to return the product you ordered within 100 days of receiving it ("100-day right of return"). This means that even after the 14-day cancellation period (see sections "6. Statutory right of cancellation for Tampereputiikki products and "7. Statutory right of cancellation for Tampereputiikki partners' products"), you can withdraw from the contract by returning the product to us within 100 days after you or a third party indicated by you ( other than the carrier) has taken possession of the last product belonging to the order.
8.2 To exercise the 100-day right of return, you must notify us of your decision to withdraw from the contract via your customer account at www.Tampereputiikki.fi or alternatively by sending us (Tampereputiikki SE, Valeska-Gert-Straße 5, 10243 Berlin, Germany; fax: +49 (0)30 2759 46 93) or to the Tampereputiikki partner from whom you purchased the product, an unequivocal notification (e.g. letter, fax or e-mail) of your decision to withdraw from the contract. If you wish, you can also use the cancellation form given above (see sections "6. Statutory right of cancellation regarding Tampereputiikki products" and "7. Statutory right of cancellation regarding Tampereputiikki partner products", subsection "Cancellation form") to return the products, but this is not mandatory.
8.3 If you return the products after the 14-day statutory cancellation period has expired, but within the 100-day return period we offer, you can use the return card provided with your order for the return. You can also print a return card from your customer account. Please contact our customer service if you do not receive a loaded return card or if you do not have a printer. We are responsible for the return shipping costs if you use the return card we provide (and the carrier indicated on the card or otherwise indicated by Tampereputiikki during the return) for return shipping from the country to which the products were originally delivered to you. Otherwise, you must be responsible for the shipping costs of the return.
8.4 If you return products from Tampereputiikki's partners, you can find the Tampereputiikki partner's contact information on the website of each product. The contact information is also indicated in the PDF file we send with the order confirmation, titled "Information about the right to return".
8.5The product you send is considered returned within the 100-day period if you leave the product to be transported by the carrier indicated on the return card (or otherwise indicated by Tampereputiikki) within that period. You can use your 100-day return right in the event that you have only tried on the product in the same way as when doing business in the store and that you return the product in full and in its original condition, i.e. undamaged and in its original packaging. When you evaluate the product's condition, properties or functionality, you can open or remove the product's packaging in the usual way to determine its properties and functionality and to examine the product in the same way as is customary when doing business in a store. You are only responsible for the reduction in the value of the product caused by inappropriate handling of the product in evaluating its condition, features and functionality. Please note that if you ask us to start providing the service you ordered (excluding the delivery of digital content) before the end of the 100-day return period, you are obliged to pay us reasonable compensation for the services we have provided to you before you canceled the contract.
8.6 Within the statutory 14-day cancellation period, your right to cancel is determined exclusively in accordance with the provisions regarding that right (see sections "6. . Statutory right of cancellation regarding Tampereputiikki products" and "7. Statutory right of cancellation regarding Tampereputiikki partners' products"). The right of return that we offer does not limit the statutory liabilities to which you are entitled to invoke without additional conditions.
8.7 The right of return does not apply to gift cards.
9. REFUNDS OF PAYMENTS
Refunds of account payments and advance payments made by bank transfer are paid to the account you used to pay. Please note that you may have to separately inform us of your account information for the return. If you used PayPal or a credit card to pay, the refund will be paid to your PayPal or credit card account. If you paid for your purchase with a gift card, we will credit the refundable amount to your gift card account.
10. CUSTOMER SERVICE
If you need help, please visit our FAQ section or contact us here .
11. STATUTORY LIABILITY AND OTHER INFORMATION
11.1 Our responsibility for errors is determined according to the applicable law. If you notice an error in the product, please contact our customer service, even if the product return period has already expired. We are responsible for any errors that were in the product when you received it, even if the error was only discovered later. However, you must notify us of the error you have discovered within a reasonable time after you have discovered it. Our warranty does not apply to errors caused by improper use, treatment or handling of the product or normal wear and tear of the product.
11.2 Please note that Tampereputiikki Pre-owned products are used products and are sold in the condition they are in at the time of purchase ("as is"). Tampereputiikki Pre-owned products may have marks or wear due to their use or natural wear and tear; however, such marks and wear are not defects in the product for which we are responsible under our liability for defects, if the product otherwise corresponds to our description of its properties and use. Otherwise, our responsibility for errors is determined according to the applicable law also for Tampereputiikki Pre-owned products.
11.3 These general terms of use are available at www.Tampereputiikki.fi. You can also print or save these terms using your browser's save function (usually "File" -> "Save As"). You can also download the file in PDF format by clicking here. To open a PDF file, you need the free Adobe Reader program (http://www.adobe.com/fi/) or a similar program that allows you to view PDF files.
11.4 The use of the functions offered on the www.Tampereputiikki.fi website is permitted for persons at least 18 years old.
11.5 Each customer may have only one Tampereputiikki customer account at the same time. We reserve the right to remove multiple registrations.
11.6 You can archive your order information by downloading the general terms and conditions and saving the order summary on the last page of the order process using the save function of your browser. You can also expect an automatic order confirmation, which we will send you by email to the address you provided after you have submitted your order. The order confirmation contains your order information and our terms and conditions. You can easily print or save them with your e-mail program.
11.7We primarily try to resolve any disagreements that may arise between us through negotiation. If the disagreement regarding the sales contract cannot be resolved by negotiation, you can refer the matter to the Consumer Disputes Board (www.kuluttajariita.fi). Before you contact the Consumer Disputes Board, you should contact the consumer advisory service at the nearest register office (www.kuluttajaneuvonta.fi). You can also submit a dispute related to a trade agreement to be resolved through the so-called online dispute resolution system maintained by the European Commission ( http://ec.europa.eu/odr ). We are neither obliged nor willing to participate in the dispute resolution procedure at the Consumer Disputes Board.
11.8 In recommendation systems, we show you products that we think you will like to make your search easier. We use different parameters so that we can give recommendations that are as suitable as possible. The main parameters of these parameters include country, product information, selection of filters and sorting, for example by favorite sizes, and product popularity and preferences, purchases and browsing events. The parameters that significantly affect the display of products on the catalog page are 1. popularity, 2. the time the product was launched on the market, 3. current sales campaigns and 4. price. The parameters of the individual recommendation systems are searchable with the recommendation system symbol, for example on the list page.
CONTACT INFORMATION
Tempere Putiikki Soy
Address: Kauppakatu 12 C, M 13,
33210 Tampere, suomi
+358 44 934 4151